Support
Stuck, found something broken, or want to suggest something? Email us and a real person will answer, usually within a day.
Contact us
Saltlog Ltd, 1 Chester Road, Poole, BH13 6DD, United Kingdom. Registered in England and Wales, company number 17470822.
Your subscription
Saltlog Plus and Founding membership are bought, changed and cancelled through the App Store or Google Play, not through Saltlog. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments and subscriptions. Cancelling keeps everything you’ve paid for until the end of the period.
Bought on another phone? Open Saltlog, go to Settings → Your plan, and tap Restore purchases.
Deleting your account
In the app: tap +(top right) → Settings → Delete account. You can download your logbook first.
No longer have the app? Email hello@saltlog.co.uk from the address you signed up with, asking us to delete your account. We’ll confirm it’s you and delete it within 30 days.
Want to remove only some of it? You don’t need to close your account: any trip, photo, video, boat, crew member, comment or message you added can be deleted on its own, in the app, from that item’s own page.
Deleting your account removes your profile, trips, tracks, boats, crew, photos, videos, messages, comments and Group memberships. We keep a record of any subscription you bought, with your name and email taken off, because the law requires us to keep accounting records.
Your account and data
For anything else about your data, see our Privacy Policy.
Everything else
The user manual covers how each part of Saltlog works. See also our Terms and Community guidelines.